A structured method to ensure the quality of your products and services over time.

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• Do you lack vision of your customers' requirements and your competitiveness factors?

• You don't know how to start your performance improvement process  ?

• You lack vision on the tasks of your employees and the way your processes interact within your structure  ?

• You wish to obtain the ISO 9001 label or other quality labels but do not know where to start  ?

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If some of these questions sound familiar to you, then our teams can help !

 

Quality is considered the number 1 competitive factor for companies and administrations. This horizontal dimension has long been confined to production activities. Quality management  now concerns departments in a company and applies regardless of the sector of an activity. Management systems now increasingly take into account the environmental and safety dimensions, as well.

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In order to support you on these subjects, we have created a tailor-made and pragmatic approach in order to integrate them into your business processes. We do not create a parallel system. Our vision is that management systems must be serve as performance and compliance tools and not as devices "tackled" out of context.

 

We operate in the following fields:

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• Support for obtaining ISO certifications (ISO 9001, 14001, 45001 standards);

• Blank audit or internal audit of your management system;

• Implementation of a process approach;

• Audit training.

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Our methods and tools have been tested in the following contexts:

• Optimization of the QMS of a national railway operator;

• Audit of the QMS of an insurance company;

• Implementation of a complete system in the field of pharmaceutical packaging, a water authority, a telecommunication equipment leasing company and of a local authority in the Parisian region;

• Completion of more than 200 audit assignments in large groups of transport/logistics and engineering companies as well as banks and public organisations.