Our teams worked on optimizing resource allocation for a major French bank. The project aimed to identify workload reductions in head office services to transfer resources to the sales force:

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An approach through value analysis to identify the priority scope.

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Optimization of all head office processes.

Conducting an HR workshop to assist management in identifying the skills to be transferred to the sales network.

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This resulted in the drafting of action plans, the development of target structures, and the creation of implementation schedules.

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Outcome: A 30% increase in productivity across all services that underwent the process, with a 5% increase in the sales force.